The Team Leader/Supervisor Apprenticeship Standard is for someone who can take responsibility for managing a team or discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plans, resolving problems, and building relationships.

The ILM Level 3 Management Apprenticeship Framework is ideal for individuals looking to take their first step into line management and for those who already have some management responsibilities.

An Operations/Departmental Manager is generally someone who is able to manage teams and/or projects, and has responsibility for planning, delivering and achieving departmental goals and objectives. They are accountable to a more senior manager, head of department or small business owner, and are responsible for the operational and/or policy delivery of the organisation’s strategy. (Standards)