Category

Business Skills

Course type

Personal Development

Cost per individual

£495 +VAT
Public course

Cost per course

£1990 +VAT
Client site, max 10 individuals

Duration

2 Days

Full/Part time

Part Time

Provider

ITS SmartStyle Training

Dates and Locations

06/06/2018 Bradford
05/07/2018 Bradford
18/07/2018 Liverpool
01/10/2018 Liverpool
30/10/2018 Bradford

Book course

This course is intended for Managers, Team Leaders or Trainers who are responsible for training and coaching on either a one-to-one basis or to small groups.

Objectives:

The course incorporates fundamental coaching and training techniques related to real life practical scenarios and explores learning styles, preparation for delivery and structuring lesson plans.

Course Work: Delegates can expect to deliver a number of short coaching and training sessions, utilising skills covered on the course.

Download Outline (PDF)

Module One - Introduction
  • What Makes a Good Training Course?
  • Qualities of Effective Trainers
  • Training or Coaching
Module Two - Planning & Preparation
  • Training Needs Analysis
  • Getting the Environment Right
  • Anticipating & Avoiding Problems
  • Continuous Development
Module Three - Methodology
  • The Learning Cycle
  • Setting SMART Learning Objectives
  • Learning Styles
  • How & Why Adults Learn
  • Motivating the Self Learning Process
  • Measuring Learning
  • Preparing Lesson Plans
Module Four - Delivering Dynamic Training
  • A Step by Step Approach
  • Generating Rapport & Maintaining Interest
  • Using Training Aids
  • Participative Presenting
Module Five - Delivery Skills
  • Identifying Learner Expectations
  • Icebreakers & Energisers
  • Balancing Telling & Doing
  • Understanding Training Style Preferences
  • Running “Hands On” Practical Sessions
  • Facilitation Skills
  • Questioning Techniques
Module Six - Effective Communication
  • Using Your Voice for Maximum Impact
  • Non Verbal Communication
Module Seven - Disparate Skills & Experience
  • Mixed Status
  • Dealing with “Luddites”
  • Managing Disruptive Behaviour

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