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Course
'Delight the Customer - Exceptional Customer Service'
This course is intended for anyone who has regular contact with “customers” in face-to-face situations and would like to understand and improve their service skills.
Courses Available
207
Microsoft Excel Advanced
ITS SmartStyle Training
Duration: 2 Days
Crucial Conversations - Communicate Positively
Duration: 1 Day
Train the Trainer
Microsoft Access Advanced
Microsoft PowerPoint Fundamentals
Focused on the individual
Learn as you work
News
Flexible tutors nominated for going above and beyond
Dylan is Cooking with Gas Thanks to Apprenticeship
ITS Becomes First UK Certified Sage Training Provider
Unusual Purchase for Yorkshire Charity
Esther Rantzen Visits ITS
ITS Develops Skills For Care in Yorkshire
ITS Group Shortlisted For Prestigious Investors In People Award
ITS Smartstyle Training @SmartStyleTweet 25 May
SMART TIPS! To avoid spelling mistakes in email messages, turn on the ‘Always check spelling before sending’ featur… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 24 May
Great feedback from a client who had attended one of our #Project Intermediate courses "David took his time to unde… twitter.com/i/web/status/9…
ITS Smartstyle Training @SmartStyleTweet 23 May
Second Report Writing mistake of the week! 2. Forgetting the reader Rather than just focusing on ‘getting it writte… twitter.com/i/web/status/9…
It's competition time again! Up for grabs are 2 tickets to Alton Towers...you've got to be in it to win it. Enter… twitter.com/i/web/status/9…
ITS Smartstyle Training @SmartStyleTweet 22 May
Report Writing First #report #writing mistake of the week! 1. Typos, poor punctuation and grammatical errors Avoid… twitter.com/i/web/status/9…
ITS Smartstyle Training @SmartStyleTweet 21 May
5 'Smart Tips' for #Writing a Good #Report 1.Plan carefully 2.Know your reader 3.Have a defined objective i.e. the… twitter.com/i/web/status/9…
ITS Smartstyle Training @SmartStyleTweet 17 May
Queen's Garden Party We are so proud of our #Business Manager of Care, Janice Rhodes for being invited to attend th… twitter.com/i/web/status/9…
ITS Smartstyle Training @SmartStyleTweet 14 May
ITS Smartstyle Training @SmartStyleTweet 11 May
SMART TIPS! Use CTRL + ENTER to both enter and fill cell contents into the selected cells ow.ly/WezH30jWVJL pic.twitter.com/glghcQ0pgg
