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Course
'Delight the Customer - Exceptional Customer Service'
This course is intended for anyone who has regular contact with “customers” in face-to-face situations and would like to understand and improve their service skills.
Courses Available
198
Microsoft Excel Advanced
ITS SmartStyle Training
Duration: 2 Days
Crucial Conversations - Communicate Positively
Duration: 1 Day
Train the Trainer
Microsoft Access Advanced
Microsoft PowerPoint Fundamentals
Focused on the individual
Learn as you work
News
Flexible tutors nominated for going above and beyond
Dylan is Cooking with Gas Thanks to Apprenticeship
ITS Becomes First UK Certified Sage Training Provider
Unusual Purchase for Yorkshire Charity
Esther Rantzen Visits ITS
ITS Develops Skills For Care in Yorkshire
ITS Group Shortlisted For Prestigious Investors In People Award
ITS Smartstyle Training @SmartStyleTweet 14 Aug
We have a range of fully funded courses up to Level 2 in subjects including Functional Skills Maths, Functional Ski… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 13 Aug
**We are recruiting** pic.twitter.com/VdhmJUFaQ2
Let's all celebrate Left Handed Day! Help raise awareness of the needs of lefthanders worldwide on International Le… twitter.com/i/web/status/1…
RT @ind_training_: To maximise your productivity... why not take a look at the full range of #Apprenticeships that we offer? https://t.co/u…
RT @ind_training_: "With AAT you're in the right hands"... Check out our #Accounting #Apprenticeships here: ow.ly/TK5230liwF0
RT @ind_training_: A Business Administration #Apprenticeship could be the perfect workforce development solution for your organisation: htt…
RT @ind_training_: Interesting #Apprenticeship article: ow.ly/sXhz30lkKtl
RT @ind_training_: Great customer service should be at the heart of every organisation. Check out our customer service #Apprenticeships her…
ITS Smartstyle Training @SmartStyleTweet 10 Aug
SMART TIPS! Right click program icons and select Pin to Start Menu to create a permanent shortcut in the Start Menu… twitter.com/i/web/status/1…
