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Course
'Delight the Customer - Exceptional Customer Service'
This course is intended for anyone who has regular contact with “customers” in face-to-face situations and would like to understand and improve their service skills.
Courses Available
205
Microsoft Excel Advanced
ITS SmartStyle Training
Duration: 2 Days
Crucial Conversations - Communicate Positively
Duration: 1 Day
Train the Trainer
Microsoft Access Advanced
Microsoft PowerPoint Fundamentals
Focused on the individual
Learn as you work
News
Flexible tutors nominated for going above and beyond
Dylan is Cooking with Gas Thanks to Apprenticeship
ITS Becomes First UK Certified Sage Training Provider
Unusual Purchase for Yorkshire Charity
Esther Rantzen Visits ITS
ITS Develops Skills For Care in Yorkshire
ITS Group Shortlisted For Prestigious Investors In People Award
ITS Smartstyle Training @SmartStyleTweet 18 Jun
Our #Budgeting course is perfect for business professionals or business owners without an accounting or finance bac… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 15 Jun
Final tip of the week! #Outlook Swamped by emails? Too many distractions? Turn on Outlook 365’s ‘Focused Inbox’ to… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 14 Jun
Fourth tip of the week! #Word Got your hands full? Typing speed slowing you down? Why not make use of Word 365’s ‘D… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 13 Jun
Third tip of the week! #PowerPoint Stuck for ideas on how to get started with your presentation? The new PowerPoint… twitter.com/i/web/status/1…
Thank you to everyone who had participated in our #AltonTowers competition. The lucky winner is: Paul Jones… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 12 Jun
Second tip of the week! #Excel Still nesting IF functions? Check out the new Excel 365 IFS function to extend your… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 11 Jun
'Smart Tips' on Microsoft #Office365 First tip to start your day! Files saved to OneDrive or SharePoint can now b… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 08 Jun
SMART TIPS! When creating a Calendar entry or Meeting, on the Start Time, rather than putting in a date, you can ty… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 07 Jun
Great feedback from a client who had attended one of our Report Writing courses: "Michael gauged and pitched the le… twitter.com/i/web/status/1…
