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Course
'Delight the Customer - Exceptional Customer Service'
This course is intended for anyone who has regular contact with “customers” in face-to-face situations and would like to understand and improve their service skills.
Courses Available
198
Microsoft Excel Advanced
ITS SmartStyle Training
Duration: 2 Days
Crucial Conversations - Communicate Positively
Duration: 1 Day
Train the Trainer
Microsoft Access Advanced
Microsoft PowerPoint Fundamentals
Focused on the individual
Learn as you work
News
Flexible tutors nominated for going above and beyond
Dylan is Cooking with Gas Thanks to Apprenticeship
ITS Becomes First UK Certified Sage Training Provider
Unusual Purchase for Yorkshire Charity
Esther Rantzen Visits ITS
ITS Develops Skills For Care in Yorkshire
ITS Group Shortlisted For Prestigious Investors In People Award
ITS Smartstyle Training @SmartStyleTweet 21 Sep
SMART TIPS! Hold SHIFT when pressing delete to permanently delete a message and bypass the deleted items folder.… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 20 Sep
Through our training offer we can provide tailored services and offer support & guidance for your workforce develop… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 19 Sep
Feedback from one of our clients who had attended one of our Excel courses. "The trainer was very helpful and expl… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 18 Sep
Do you need to develop the skills to communicate confidently in new or challenging situations. We have the perfect… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 17 Sep
Time is running out - organise your Levy Plan. Do you fully understand the levy process and how to spend your funds… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 14 Sep
SMART TIPS! You can use the Windows key & the cursor arrows to control the size and position of the current program… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 13 Sep
“A theme in Microsoft Visio 2016 is a set of colours and effects that you can apply to a drawing with a single clic… twitter.com/i/web/status/1…
Take advantage of 10% off our Microsoft Courses when you take a Business Course. Speak to one of team for further i… twitter.com/i/web/status/1…
ITS Smartstyle Training @SmartStyleTweet 12 Sep
Do you plan, design, create & manage project plans using Microsoft Project? Then one of our Microsoft Project cour… twitter.com/i/web/status/1…
