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Courses > Business Skills Courses > Train the IT Trainer
 
   
 
Train the IT Trainer
 
Target Audience:  

Managers, Team Leaders or Trainers who are responsible for IT training and coaching on either a one-to-one basis or to small groups.

  
   
Objectives:  

The course incorporates fundamental coaching and training techniques related to real life practical scenarios and explores learning styles, preparation for delivery and structuring lesson plans.

 
   
Course Work:  

Delegates can expect to deliver a number of short coaching and training sessions, utilising skills covered on the course.

  
   
 
       
     
  Duration: 2 Days
  Cost: £450 + VAT
     
 
  Course Date Location
  16/04/2012 Bradford
  10/05/2012 Liverpool
  14/08/2012 Bradford
  27/09/2012 Liverpool
  13/12/2012 Bradford
     
 

Module One - Introduction
  • What Makes a Good Training Course?
  • Qualities of Effective Trainers
  • Training or Coaching
 

Module Two - Planning & Preparation
  • Getting the Environment Right
  • Anticipating & Avoiding Problems
  • Continuous Development
 

Module Three - Methodology
  • The Learning Cycle
  • Setting SMART Learning Objectives
  • Learning Styles
  • Training Session Introductions
  • Identifying Learner Expectations
  • How & Why Adults Learn
  • Motivating the Self Learning Process
  • Measuring Learning
 
   
 

Module Four - Effective Communication

  • Generating Rapport & Maintaining Interest
  • Using KISS in Explanations & Demonstrations
  • Overcoming Technofear
  • Dealing with Luddite Attitudes
 

Module Five - Delivery Skills
  • Balancing Telling & Doing
  • Understanding Training Style Preferences
  • Running “Hands On” Practical Sessions
  • Dealing with Keyboard Fiddlers
  • Technical & System Problems or Failures
  • Coaching & Delivery Techniques
  • Questioning  Techniques
 

Module Six - Disparate Skills & Experience

  • Mixed Status
  • Managing Disruptive Behaviour