This course has been designed to enable delegates to understand and practise the skills needed for producing accurate and effective Minutes of meetings, conferences or presentations.

This course will show delegates how to develop an appreciation of the importance  of preparing for meetings, practice improving listening skills, gain an understanding of what needs to be recorded, practice taking down notes and looking at how to produce the final professional document.

If possible, it is an excellent idea for delegates to bring examples of the types of written minutes that they will be required to do following their attendance on the course.