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Courses > Business Skills Courses > Use Your Influence - Achieve Goals
 
   
 
Use Your Influence - Achieve Goals
 
Target Audience:  

Individuals who wish to improve their influencing skills when interacting with their colleagues, their line managers, business partners or customers.

  
   
Objectives:  

Most people have a natural style of influence which they use subconsciously, but because people are influenced differently, proficiency in a wider range of styles is needed to ensure more consistent success. This course encourages delegates to step outside the comfort zone of their natural style and practise new ways of influencing.


At the end of the course you will:

  • Be aware of your own approach and how that is seen
  • Understand influencing as part of an overall communication process
  • Choose different influencing techniques for various situations
  • Apply the process of influencing with different individuals and circumstances
  • Plan for different situations and choose the suitable approach
  
   
 
       
     
  Duration: 1 Day
  Cost: £225 + VAT
     
 
  Course Date Location
  04/05/2012 Liverpool
  20/06/2012 Bradford
  26/09/2012 Liverpool
  10/10/2012 Bradford
     
 

Module One - Understanding Influence

  • What Influencing Is and What It Is Not

  • The Ten Influencing Styles People Use

  • The Four Behaviours of the Influencing Process
 

Module Two - Self Awareness

  • DISC Behavioural Analysis

  • Implications of Personality Styles

  • Knowing Your Style Under Normal & Pressure Circumstances
 

Module Three - Communication & Interpersonal Skills

  • Developing and Maintaining Rapport

  • Influential Body Language

  • Using Voice Tone to Underpin What is Said

  • Listening Habits that Facilitate Influencing

  • Using Questioning to Influence
 
   
 

Module Four - Influencing Behaviours

  • Planning to Influence - Power of Preparation

  • Using the Situational Influence Approach

  • Balancing the Use of the Push and Pull Styles in a Variety of Situations

  • The Circle of Concern and the Circle of Influence
 

Module Five - Being Participative & Persuasive

  • Awareness and Acceptance of the Needs of Others

  • Using Reasoning, Facts and Logic to Support a Position

  • Persuasive Probing to Gain Agreement

  • Bridging Techniques to Keep Other People on Your Wavelength

  • Constructive Feedback and Challenging Views Positively

  • Disengagement to Allow Influencing in a More Productive Manner