This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of practices and assessments that allow students to become proficient in the skills that are needed to update and support Exchange Server 2003.

This course is intended for messaging support professionals who work in medium to large messaging environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.

Working knowledge of Microsoft Windows Server™ 2003.
Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocols (NNTP).
Knowledge of Exchange 2000 Server is beneficial.

In addition, it is recommended, but not required, that students have completed:

Course 2274: Managing a Microsoft Windows Server 2003 Environment and
Course 2275: Maintaining a Microsoft Windows Server 2003 Environment
and
Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts

or

Course 2273 Fastrack2Windows Server 2003: (Part 1) Managing and Maintaining a Microsoft Windows Server 2003 Environment
and
Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts

Module 2: Configuring and Managing Exchange Server 2003

Module 3: Securing Exchange Server 2003

Module 4: Managing Recipients

Module 5: Managing Public Folders

Module 6: Managing Address Lists

Module 7: Implementing and Managing Outlook Web Access

Module 8: Managing Routing

Module 9: Managing Mobile Devices with Exchange Server 2003

Module 10: Managing Data Storage and Hardware Resources

Module 11: Disaster Recovery

Module 12: Performing Preventative Maintenance

Module 13: Migrating Users from Exchange 5.5 Server to a New Exchange Server 2003 Organisation

Module 14: The Microsoft Exchange Server 2003 Challenge

Delegates will learn how to:

Secure Exchange Server 2003.
Manage recipients.
Manage public folders.
Manage address lists.
Managing Client Configuration and Connectivity
Manage routing.
Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
Perform preventative maintenance.
Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
Configure and manage Exchange Server 2003.
Manage interoperability between Exchange Server 2003 and Exchange 2000
Implement and manage Microsoft Outlook Web Access.
Manage client configuration and connectivity.
Manage mobile access to Exchange.
Manage hardware resources.
Plan for disaster and disaster recovery.
Back up and restore Exchange.
Migrate users from Exchange Server 5.5 to a Exchange Server 2003 organisation.