Course Outline:
- An Overview of Outlook 2003
- Getting Help
- Using the Navigation Pane
- Scheduling & Editing Appointments
- Recurring Appointments
- Creating, Editing & Deleting Events
- Working With Tasks & Recurring Tasks
- Completing & Deleting Tasks
- Working with Calendar & Task Reminders
- Creating, Editing & Deleting Contacts
- Creating & Editing Outlook Notes
- Previewing & Printing your Schedule, Task List & Contacts
- The Inbox Window
- Working with the Reading Pane
- Sending & Receiving Messages
- Using the Address Book
- Creating and Using Personal Distribution Lists
- Send Options
- Message Flags
- Working With File Attachments & Hyperlinks
- Replying To & Forwarding Messages
- Out of Office Assistant
- Working with Folders
- Creating Journal Entries
- Working with the Deleted Items
- Email Etiquette
On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, create Notes and print their Outlook desktop. |