Users wanting to expand their knowledge and explore some of the other uses of Outlook.

Attendance of the Outlook Fundamentals course or commensurate knowledge through experience.

• Using & Customising Outlook Today
• Customising Messages & Using Signatures
• Recalling Mail Messages
• More on Attachments
• Managing Address Books & Distribution Lists
• Customising the Calendar & Appointment AutoFormats
• Planning & Arranging Meetings
• Working with Group Schedules
• Customising the Task List & Assigning Tasks
• Creating an Appointment from a Task
• Creating Contacts from Same Company
• Creating Appointments and Messages from Contacts
• Customising & Forwarding Notes
• Creating and Working with Personal and Public Folders
• Archiving Folders
• Using Cached Exchange Mode
• Mailbox Cleanup & Junk Email Filter
• Inbox Rules, Alerts & Wizards
• Setting Up and Using the Journal
• Using Find, Organise and Categories
• Creating, Saving & Applying Views
• Grouping, Sorting & Filtering Items
• Creating & using Search Folders
• Defining Print Out Styles
• Delegation and User Permissions
• Sharing Folders & Opening Other Users Folders

By the end of the course users will have a fuller understanding of the capabilities of Outlook and will be capable of arranging meetings, delegating Outlook items, sharing information with other users, organising sorting and manipulating data.